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Northeast Orthopaedic & Hand Surgery PC * 60 Westwood Avenue Suite 300 * Waterbury, CT 06708 * (203)755-9166

FAQs

Q: Where can I learn more about my condition?
A: Our links page offers movies and resources regarding many common Orthopaedic injuries and conditions.

Q: I am feeling stiff and sore after my therapy today. What should I do?
A: Call during office hours to speak to the therapist who treated you. They will evaluate your pain level and recommend a course of treatment. You may also speak to another therapist. After hours, to alleviate the pain, use ice or heat on the region for fifteen minutes, then stop for a while, and repeat if necessary. Use a pain-killer such as Advil or Aleve or a prescription. If it is after hours and the pain is moderate to severe, call our office where you will be transferred physician on call.

Q: Is there a laser treatment for carpal tunnel syndrome, and do you offer this treatment?
A: Northeast Orthopaedics offers comprehensive care for carpal tunnel syndrome. Click here for information about carpal tunnel syndrome from the American Academy of Othropaedic Surgeons.

Q: I had an injection today, and now my arm is tender and painful. Is this normal?
A: It is normal to have pain in the region of your injection. To alleviate the pain, use ice on the region for fifteen minutes, then stop for a while, and repeat if necessary. Use a pain-killer such as Advil or Aleve or a prescription. If you still have discomfort after 48 hours, please call us.
If you think you are having an adverse reaction to this or any treatment, call our office immediately.

Q: I took a medicine you prescribed for me and now I seem to be forming a rash. What should I do?
A: Allergic reaction presents in the most common form as a rash. Extreme allergies cause difficulties in breathing, and can be a medical emergency - go immediately to the Emergency Room.
Allergic reactions do not manifest as stomach pain, which can occur if you take medications on an empty stomach. Try drinking milk or having a small snack with your medication.

Q: When can I return to my normal exercise routine?
A: Our therapists will evaluate your ability to return to your routine as soon as the doctor concludes that there is no danger of re-injury.

Q: Where do you do your surgery?
A: Our surgeons operate at Waterbury Hospital, St Mary's Hospital and the Naugatuck Valley Surgery Center.

Q: What is the recovery time for surgery?
A: All surgery recovery times are dependent on the individual and the type of surgery. Please speak with your doctor or therapist regarding your concerns.

Q: I just had surgery, when can I shower?
A: Surgical sites must be kept dry to reduce the chances of infection. You may shower or bathe with a plastic bag over the area to keep it dry. If the area gets wet accidentally, you should contact the office immediately for instruction. Most patients are allowed to bathe or shower without a cover over the bandage after the stitches are removed.

Q: What do I do if I get my cast or bandage wet?
A: If it's just a little bit wet, use a hair dryer to dry it out. If you think the water has gotten to the wound site, please call our office. If it is after hours, and you are concerned, please call our office where you will be routed to our answering service and our physician on call.

Q: I just had hand surgery, when can I drive?
A: To avoid accident and injury, we recommend waiting until you have regained full use of your hand before driving again. Also, be aware that pain medications can interfere with driving ability.

Q: My cast/bandage/splint is feeling too tight, or chafing my skin. What should I do?
A: Keep the surgical area elevated to prevent swelling. You may also ice the area for fifteen minutes to alleviate swelling. If the feeling persists, call our office. Somtimes a cast/bandage/splint adjustment or change is necessary.

Q: Does your office participate with Anthem Blue Cross & Blue Shield?
A: Northeast Orthopaedics accepts most major insurances, including Aetna, Anthem Blue Cross & Blue Shield, Cigna, Connecticare, Healthnet, Medicare, Oxford, United Healthcare, and Title XIX. Title XIX Medicaid insurance will be accepted on a case-by-case basis and is not guaranteed. We also participate with most local Union and Commercial Insurances. If you are unsure whether your visit will be covered, please contact your insurance carrier.

Q: Do I need a referral to come to your facility?
A: Please check your insurance card or call your insurance carrier to determine whether you need a referral to come to our practice. It is your responsibility to obtain any referrals required by your insurance plan.

Q: If I am a Worker's Comp patient, how long will it take for services to be approved by my Worker's Comp Insurance Carrier?
A: Generally the process takes no longer than 3-5 business days, although surgery approvals may take 1-2 weeks depending on your Worker's Comp Carrier and the severity of your injury.

Q: Is there a co-pay with my visit?
A: Most insurance plans have a co-pay for medical and therapy visits. Please refer to your insurance card and/or contact your insurance to determine your co-pay. Co-pays are paid in full at the time of the appointment.

Q: Will you submit my claims directly to my insurance carrier?
A: Yes.

Q: Do you have Saturday hours?
A: No.

Q: Do you have any late therapy appointments?
A: Yes, we are open until 6:30 p.m. on Mondays and Wednesdays for therapy appointments.